Scott manages an underperforming team—but not for long. He has a plan to turn things around. First, he observes and interviews his employees. For the low and average performers, which are most of the team, he identifies skills and knowledge gaps. Paul is disorganized. Jill talks excessively and doesn’t listen. And even Kathy, one of his stars, has great technical skills but can’t seem to hit project deadlines. In this Quick Take you will learn what research reveals about the best way to turn around a low-performing team, why efforts to improve deficits can backfire, and where to focus your coaching efforts to get the best results.
This product includes
Learn a single behavior-changing insight in just 5- to 7-minutes.Quiz (& Quiz Answer Guide)
Prove that the learner(s) understand the concept and increase knowledge retention.Discussion Guide
Facilitate a discussion, connecting the concept to your unique challenges.Summary Sheet
Revisit the concept as follow-up or in the moment-of-need.
How do you use this?To kick start Micro-Meetings
Micro-training makes it easy for managers to facilitate meetings where teams develop shared vocabulary and benefit from peer learning.To kick start one-on-one coaching
Micro-training is extremely tactical and it’s a great tool to help managers frame very specific, skill-based coaching interactions.As self-directed learning
Micro-videos are a solution to a specific skill challenge. For example: “How to handle an employee who has a bad attitude,” or “How to handle a price objection.” You have a question. You find the right micro-video. You watch it on your own. You deploy the skill on the job.