Rumors happen when employee anxiety collides with an information vacuum. If you don’t fill the vacuum with facts, your people will fill it with rumors. In this Quick Take you will learn the role managers play in spreading or defeating rumors, why rumors are a symptom of a larger problem – and why you must fix that problem to keep rumors at bay, two critical ingredients that feed the rumor mill, how to effectively address a rumor that’s already out there, and how to turn rumor mongers into TRUTH mongers.
This product includes
Learn a single behavior-changing insight in just 5- to 7-minutes.Quiz (& Quiz Answer Guide)
Prove that the learner(s) understand the concept and increase knowledge retention.Discussion Guide
Facilitate a discussion, connecting the concept to your unique challenges.Summary Sheet
Revisit the concept as follow-up or in the moment-of-need.
How do you use this?To kick start Micro-Meetings
Micro-training makes it easy for managers to facilitate meetings where teams develop shared vocabulary and benefit from peer learning.To kick start one-on-one coaching
Micro-training is extremely tactical and it’s a great tool to help managers frame very specific, skill-based coaching interactions.As self-directed learning
Micro-videos are a solution to a specific skill challenge. For example: “How to handle an employee who has a bad attitude,” or “How to handle a price objection.” You have a question. You find the right micro-video. You watch it on your own. You deploy the skill on the job.