You have some good news and some bad news to share with your team. On the plus side, a key project they’ve been working on is getting rave reviews from customers. What’s more, you’ve just learned that the project is a finalist for a prestigious industry award. Even better, the team was able to deliver it on time and under budget. On the downside, the company is having a tough year, and raises and bonuses must be deferred for three months. Meanwhile, employees will face somewhat higher deductibles and co-pays under the new health plan. And a key leader of the team will be taking a job at a different company. In this Quick Take, you will learn how people perceive “serial gains” and “serial losses” differently, why a series of similar events creates a powerful impact on the mind, the best way to deliver bad news, and the best way to deliver good news.
This product includes
Learn a single behavior-changing insight in just 5- to 7-minutes.Quiz (& Quiz Answer Guide)
Prove that the learner(s) understand the concept and increase knowledge retention.Discussion Guide
Facilitate a discussion, connecting the concept to your unique challenges.Summary Sheet
Revisit the concept as follow-up or in the moment-of-need.
How do you use this?To kick start Micro-Meetings
Micro-training makes it easy for managers to facilitate meetings where teams develop shared vocabulary and benefit from peer learning.To kick start one-on-one coaching
Micro-training is extremely tactical and it’s a great tool to help managers frame very specific, skill-based coaching interactions.As self-directed learning
Micro-videos are a solution to a specific skill challenge. For example: “How to handle an employee who has a bad attitude,” or “How to handle a price objection.” You have a question. You find the right micro-video. You watch it on your own. You deploy the skill on the job.